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Self Storage Management

We specialize in self storage management. With over 25 years of experience building, owning and managing self storage properties, we have participated in the dramatic changes in the industry and we are eminently qualified to manage your storage property. From being a “need” most people didn't know they had, to a mature industry that made its product a virtual necessity, to a business that in today's severe recession is feeling the budget crunch of households and businesses and the pain of overbuilding, storage continues to require intensive management. When we first started in the self storage business, we were one of the first to recognize that it must be managed as a retail store.

This paradigm has not changed over the years but has become more challenging and continues to require the active supervision, aggressive marketing and expert staff training with an emphasis on providing quality customer service that we provide.

In this vein, as an owner ourselves, we understand that in order to preserve the benefits of self storage lien laws, we need to train our staff to be fully compliant and alert to changes. Using state-of-the-art computer systems to automate the store, we have the data to monitor all of the stores' financial and operational data to know exactly where we stand in the market and stay ahead of it. Marstel will analyze the effectiveness of your store -- -- including office layout, advertising, telephone and walk-in sales presentations. Working with your managers or ours, we will develop an effective marketing plan specific to your property. We offer complete site audits of self storage properties. This begins with integrity shopping, as well as analyzing and reconciling occupancy with income.

 
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